Information We Collect
We collect the information needed to operate user accounts and marketplace orders. This may include your username, hashed password, wallet balance, order history, transaction records, support messages, and account activity inside the site.
How We Use Information
We use this information to create and secure accounts, keep users logged in, process wallet top-ups, complete purchases, deliver order details, manage support requests, prevent abuse, and maintain the marketplace.
Payments And Orders
When you top up your wallet or place an order, we store records related to the transaction. These records can include payment method, amount, currency, transaction status, provider references, proof images where submitted, and order delivery information.
Cookies
We use an essential session cookie named ae_session to keep signed-in users authenticated. We also store a cookie banner preference so the banner does not repeatedly appear. We do not use advertising cookies.
Support
If you contact support, we store the ticket subject, messages, author information, ticket status, and timestamps so we can respond and keep a record of the issue.
Security
Passwords are stored as hashes. Session cookies are HttpOnly. We also use request checks and rate limits on certain actions to help protect accounts and reduce abuse.
Data Sharing
We do not sell personal data. Information is only used for operating the site, handling payments and orders, providing support, security, or where required by law.
Your Requests
You may contact us to request access, correction, or deletion of account information where applicable. Some transaction records may need to be kept where required for payment, dispute, fraud-prevention, or legal reasons.